24/7 Service Desk

Our professional-support team provides 24/7 support through skype calls, online calls, and by electronic correspondence to our clients. We provide unlimited on-site user support with a team of dedicated and skilled engineers offering professional advice and services. Our experts provide ICT support according to the industry’s best. Here are our key-services:

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• ICT Support for home users and Small businesses –Remote and on-site support ICT Setup for New Office

• ICT Setup for Relocating Office

• ICT Security

• ICT Training for End-Users

• Computer Maintenance

• Setup of Email-Account

• Setup of Domain-Account

• Troubleshooting and Rectification of Network Issues

• Troubleshooting and Rectification of Internet Connectivity Issues

• Liaising with Vendors and Providers

• Setup and Configuration of Firewalls

• Setup and Configuration of Routers

• Setup and Configuration of Windows, Mac and Linux Workstations

• Setup and Configuration of Windows, Mac and Linux Servers

• Rectification of Operating System Issues

• Rectification of Application Issues

• Server Administration

• Virtual Private Network (VPN) implementation

• Installation of operating systems (All Windows and Mac)

• Reactivation of corrupt systems (Hardware/Software)

• Troubleshooting Networking issues

• Software/hardware management services

• Disaster recovery and data backup solutions to protect your business

• Network and internet security to keep your network safe

• Installation and supply of hardware, servers, and software

• Implementation of Microsoft Server technologies including Hyper-V, Remote Desktop, Exchange.